How to shop on Tvelp

Unlock savings of up to 50% on your global purchases now.

1
Place an Order/Request

Begin by selecting the product you want from our catalog or manually create your order. Review the order details including the product, its price, and the estimated waiting time.

2
Choose a Traveler

After placing your order, Tvelp will present you with a list of verified travelers who are planning trips from the location of your desired product to your destination. You can evaluate these travelers based on their ratings, travel plans, and any additional information they've provided.

3
Negotiate and Confirm

Use Tvelp's negotiation system to communicate with the chosen traveler. Discuss the terms of the delivery, clarify any questions you may have, and ensure both parties are on the same page. Once you're satisfied with the arrangement, confirm the deal with the traveler.

4
Make Payment

Tvelp offers a secure payment system that allows you to transfer the total amount to an escrow account. This step ensures that your funds are held securely until the traveler successfully delivers your product. You also have the flexibility to cancel your order and request a full refund if needed.

5
Track Delivery and Receive the Product

Stay informed about the traveler's journey and delivery progress through the Tvelp platform. As the traveller approaches your location, they will coordinate the delivery of your product. Upon receiving the item and confirming its condition, you can release the funds from the escrow account to the traveler.

6
Rate and Review

After a successful delivery, take a moment to provide feedback on the traveler's performance and the overall shopping experience. Your input helps foster a trustworthy community and assists other shoppers in making informed decisions.

1
Place an Order/Request

Begin by selecting the product you want from our catalog or manually create your order. Review the order details including the product, its price, and the estimated waiting time.

2
Choose a Traveler

After placing your order, Tvelp will present you with a list of verified travelers who are planning trips from the location of your desired product to your destination. You can evaluate these travelers based on their ratings, travel plans, and any additional information they've provided.

3
Negotiate and Confirm

Use Tvelp's negotiation system to communicate with the chosen traveler. Discuss the terms of the delivery, clarify any questions you may have, and ensure both parties are on the same page. Once you're satisfied with the arrangement, confirm the deal with the traveler.

4
Make Payment

Tvelp offers a secure payment system that allows you to transfer the total amount to an escrow account. This step ensures that your funds are held securely until the traveler successfully delivers your product. You also have the flexibility to cancel your order and request a full refund if needed.

5
Track Delivery and Receive the Product

Stay informed about the traveler's journey and delivery progress through the Tvelp platform. As the traveller approaches your location, they will coordinate the delivery of your product. Upon receiving the item and confirming its condition, you can release the funds from the escrow account to the traveler.

6
Rate and Review

After a successful delivery, take a moment to provide feedback on the traveler's performance and the overall shopping experience. Your input helps foster a trustworthy community and assists other shoppers in making informed decisions.

Advantages for Shoppers Using Tvelp

  • Cost Savings: Avoid high international shipping fees.
  • Global Access: Shop from stores worldwide.
  • Secure Transactions: Enjoy peace of mind with our escrow system and money-back guarantee.
  • Convenience: Easily connect with travelers for fast delivery.
  • Transparent Pricing: Know all taxes and fees upfront.
  • Trustworthy Community: Engage with verified users for a reliable shopping experience.

Recently completed orders

View recently completed orders of our buyers! Experience the convenience and speed of our trusted travelers by creating your next order today

Priya Sen
iPhone 15 Pro Max
$1199
Order from
Houston, USA
Delhi, India
Jasmine Jadeja
Macbook Air 15"
$1499
Order from
New York, USA
Bengaluru, India
Sandip Jayakumar
iPhone 14 Plus
$799
Order from
San Francisco, USA
Mumbai, India

Frequently asked questions

Unlock answers to all your order-related questions.

Tvelp enables Indian shoppers to access products from the US market without incurring heavy charges for customs and international courier services. By following these 5 quick steps, shoppers can have their desired items delivered to them at a more affordable cost compared to other commercial services:
  • Post an ad: Create a listing specifying the item you want and the destination where you want it delivered.
  • Receive traveler suggestions: Tvelp provides you with a customized list of travelers who can potentially fulfill your request. You can negotiate with multiple travelers to find the most suitable option.
  • Select a traveler: Choose one traveler from the suggestions based on the agreement or negotiation offer that you prefer.
  • Wait for delivery: Once the traveler arrives in India, arrange a mutually agreed meeting location for the item to be delivered to you.
  • Make payment: After the successful delivery of the product by the traveler, complete the payment transaction.
Through this process, Tvelp facilitates cost-effective delivery of items from the US market to Indian shoppers, ensuring a more affordable and convenient shopping experience.
Within the Tvelp Beta Platform, shoppers are not required to make any payment or deposit to secure the deal with a traveler. If a traveler cancels the accepted request to carry an item, the shopper will have the opportunity to explore additional traveler suggestions on the platform to establish a new agreement. In certain cases, shoppers may be asked to update the delivery date.

Moreover, if a traveler fails to appear on the designated delivery date, shoppers are advised to communicate with the traveler via the Tvelp chat messenger and wait for a response for up to 48 hours following the delivery date. It's important to consider that unforeseen circumstances or emergencies might have caused a delay for the traveler.

If the shopper does not receive a response from the traveler after 48 hours, Tvelp offers the option to report the incident., please submit a request to us; or contact us via email at help@tvelp.com.

By reporting the traveler, a service request is generated, and Tvelp's Customer Service will contact the shopper within 24 to 48 hours to assist in resolving the issue. This ensures that shoppers receive support and appropriate actions are taken in case of non-compliance by the traveler.
If the traveler fails to appear on the scheduled delivery day to hand over the item, we recommend the following steps:
  • Contact the traveler: Reach out to the traveler through the Tvelp chat messenger to inquire about the status of the delivery. It's possible that there may be valid reasons for the delay.
  • Wait for a response: Give the traveler a reasonable amount of time to respond, typically 48 hours after the scheduled delivery date. This allows for any unforeseen circumstances or emergencies that may have caused the delay.
  • Report the incident: If you haven't received a response from the traveler after 48 hours, you have the option to report the incident. By reporting the incident, a service request will be created, and our Tvelp Customer Service team will promptly address and resolve the issue.
To report the incident or seek further assistance, please submit a request through our online form or contact us via email at help@tvelp.com. We are here to support you and ensure a satisfactory resolution to any delivery-related issues.