How to place an order request
Unlock savings of up to 50% on your global purchases now.
Begin by selecting the product you want from our catalog or manually create your order. Review the order details including the product, its price, and the estimated waiting time.
After placing your order, Tvelp will present you with a list of verified travelers who are planning trips from the location of your desired product to your destination. You can evaluate these travelers based on their ratings, travel plans, and any additional information they've provided.
Use Tvelp's negotiation system to communicate with the chosen traveler. Discuss the terms of the delivery, clarify any questions you may have, and ensure both parties are on the same page. Once you're satisfied with the arrangement, confirm the deal with the traveler.
Tvelp offers a secure payment system that allows you to transfer the total amount to an escrow account. This step ensures that your funds are held securely until the traveler successfully delivers your product. You also have the flexibility to cancel your order and request a full refund if needed.
Stay informed about the traveler's journey and delivery progress through the Tvelp platform. As the traveller approaches your location, they will coordinate the delivery of your product. Upon receiving the item and confirming its condition, you can release the funds from the escrow account to the traveler.
After a successful delivery, take a moment to provide feedback on the traveler's performance and the overall shopping experience. Your input helps foster a trustworthy community and assists other shoppers in making informed decisions.
Begin by selecting the product you want from our catalog or manually create your order. Review the order details including the product, its price, and the estimated waiting time.
After placing your order, Tvelp will present you with a list of verified travelers who are planning trips from the location of your desired product to your destination. You can evaluate these travelers based on their ratings, travel plans, and any additional information they've provided.
Use Tvelp's negotiation system to communicate with the chosen traveler. Discuss the terms of the delivery, clarify any questions you may have, and ensure both parties are on the same page. Once you're satisfied with the arrangement, confirm the deal with the traveler.
Tvelp offers a secure payment system that allows you to transfer the total amount to an escrow account. This step ensures that your funds are held securely until the traveler successfully delivers your product. You also have the flexibility to cancel your order and request a full refund if needed.
Stay informed about the traveler's journey and delivery progress through the Tvelp platform. As the traveller approaches your location, they will coordinate the delivery of your product. Upon receiving the item and confirming its condition, you can release the funds from the escrow account to the traveler.
After a successful delivery, take a moment to provide feedback on the traveler's performance and the overall shopping experience. Your input helps foster a trustworthy community and assists other shoppers in making informed decisions.
Recently completed orders
View recently completed orders of our buyers! Experience the convenience and speed of our trusted travelers by creating your next order today
Frequently asked questions
Unlock answers to all your order-related questions.
1
In what ways does the platform assist shoppers?
- Post an ad: Create a listing specifying the item you want and the destination where you want it delivered.
- Receive traveler suggestions: Tvelp provides you with a customized list of travelers who can potentially fulfill your request. You can negotiate with multiple travelers to find the most suitable option.
- Select a traveler: Choose one traveler from the suggestions based on the agreement or negotiation offer that you prefer.
- Wait for delivery: Once the traveler arrives in India, arrange a mutually agreed meeting location for the item to be delivered to you.
- Make payment: After the successful delivery of the product by the traveler, complete the payment transaction.
2
What happens if a traveler cancels a shopper's order on Tvelp?
3
What should the Shopper do if the Traveler doesn't show up or refuses to deliver the ordered item?
- Contact the traveler: Reach out to the traveler through the Tvelp chat messenger to inquire about the status of the delivery. It's possible that there may be valid reasons for the delay.
- Wait for a response: Give the traveler a reasonable amount of time to respond, typically 48 hours after the scheduled delivery date. This allows for any unforeseen circumstances or emergencies that may have caused the delay.
- Report the incident: If you haven't received a response from the traveler after 48 hours, you have the option to report the incident. By reporting the incident, a service request will be created, and our Tvelp Customer Service team will promptly address and resolve the issue.